CX Platform Renewal Checklist | QuestionPro
Free Assessment Tool

Should you renew your
CX platform contract?

Answer 20 questions about your current platform. Get an honest score, red flags to watch for, and the exact questions to ask your vendor before you sign.

Which platform are you evaluating?
We will tailor the assessment and red flags based on known patterns specific to your current vendor.
🔴
Qualtrics XM
XM Platform, EmployeeXM, CustomerXM
🟣
Medallia
Experience Cloud, Agile Research
⚙️
Other / Homegrown
SurveyMonkey, InMoment, custom tools
Answer all questions to generate your score.
/100
⚑ Red Flags Detected
Questions to ask your vendor before you sign
Based on your answers, these are the 8 questions your vendor needs to answer clearly before renewal.
🔒 Unlock the full list below
Get your complete report
Unlock all vendor questions, the full breakdown by dimension, and a side-by-side comparison with QuestionPro CX.
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